With our experienced team of consultants from various fields of expertise, expect nothing but the best insights from us.
- Business Process
Abeo International provides you peace of mind with proven helpdesk support services that come with quality enterprise applications. Support services are based on a well-defined Service Level Agreement for modular and general IT support tailored to your requirements. Abeo has been awarded Customer Center of Expertise as well as VAR Support Center certifications for SAP in the region.
We have a competent support organisation that is at par with SAP's Global Support Center expertise that is capable of providing and maintaining seamless support for mutual SAP Business All-in-One customer base. Abeo offers follow-on service support for SAP ERP Systems, covering all existing implemented functionalities and developed add-on programs and interfaces as well as change requests and enhancements.
Abeo's Helpdesk Services has a dedicated team of professional and highly skilled personnel with several years of experience from various industries. The Helpdesk team is stationed centrally in Singapore. Helpdesk Services are available from Monday to Friday and operate from 8.30am to 5.30pm, exclusive of Singapore Public Holidays. After hours and weekend services may be provided upon request. Now you can achieve the freedom of focusing on your core competencies while enjoying cost effective and seamless IT operations!
The following services are provided:
- Information System support for SAP Basis, SAP Functional and SAP Development issues through hotline telephone calls and the online helpdesk tool – Seques]
- Provide 2nd level support for SAP Functional modules (FICO, SD, MM, PP, PS, CS), SAP Authorization, SAP Basis and SAP.
- Development for related interfaces and technology and analysis for and implementation of change requests
A company is only as strong as it’s weakest link. Our IT infrastructure ensures your weakest link never worries you again.
- IT Security
- Disaster Recovery